ISO 20000 27000 Information Technology Service Management

What exactly is ISO 20000 exactly? Find out why ISO 20000 is a good option for your business
Are you interested in knowing the easy answer to the question "What is ISO 20000?"
It's not just you. Here is an overview guide so you can learn why ISO 20000 creates benefits across your business. Find out what ISO 20000 requirements are, and the practical steps you must take to become certified.

The basics of ISO 20000: A quick introduction
ISO 20000 (International Standard for IT Service Management) is an international standard for IT Service Management published by ISO (the International Organization for Standardization) and ICE (the International Electoral Commission). ISO 20000 is an international standard that must be accepted by all members nations. Check this Information technology - Service management link.

The standard outlines a set of management practices that allow you to deliver better IT services to your customers and employees. ISO 20000 will give you the tools and framework to help you manage your ITSM. It also lets you prove that your company adheres to best practices. In accordance with the requirements of this standard, you can achieve the highest standards, which can help enhance the quality of your IT services. ISO 20000 can be applied to any size business and in any industry.

What is it that makes ISO 20000 different than ITIL?
The major difference between ISO 20000 & ITIL is that ISO 20000 provides the framework and methodology (providing the pieces that make up the ITSM puzzle), whereas ITIL provides the details (the best practice) of how you can manage each IT process within your organization (i.e. How to build the puzzle.

An easy way to see it is that ISO 20000 defines what you must do, and ITIL tells how.

ISO 20000 doesn't work in isolation. It is possible to implement it independently of ITIL. However, they work very together.
ITIL is not an official standard. It's a set best practices and a framework to help you align your IT services with your requirements of your business. ITIL certification is not applicable to businesses. In fact, ITIL best practices can be employed by companies.
ISO 20000 is a standard that your business can be certified. It is based on the foundational concepts of ITIL.
Individuals who seek excellence in ITSM management and international recognition can become certified against ITIL/ISO 20000 (e.g. the foundation course described below).
The ISO 20000 certification of organizations proves that the most effective practices are implemented. Although certification in ISO 20000 is not mandatory, ITIL can be achieved by following an ITIL approach to IT service management. To learn more, read our whitepaper "ITIL and ISO 20000." See this Information technology - Security techniques for more.

It is important that you get to the bottom of ISO 20000.
Understanding the relation between IT and the success of your organization and ISO 20000 is essential to be aware of its significance. IT can help you reach your organization's goals. It has an impact on the work environment and the way you communicate - it's crucial to how you conduct business.

IT lets you keep up with your competition to reach more people, improve productivity, and be more efficient. In myriad ways, IT is vital to improving revenues while reducing costs as well as enhancing your image.

Therefore, it is crucial to get the most benefit from your IT investments. This means that IT services must be well-designed, planned and implemented. If you don't have a high-quality IT service management, IT initiatives routinely fail or go over budget. It's often hard to keep track of ongoing costs, and companies end up losing funds before they can realize any benefit from their investment.

High-quality IT standard for managing services are essential to your success. You can achieve this quality by getting the ISO 20000 Standard.